General Terms and Conditions

These Management Hub Swiss Trust GmbH General Terms and Conditions (the “GTC”) govern rights and obligations in connection with the use of services provided by Management Hub Swiss Trust GmbH (the “Services”), offered mainly through the www.traderace.com website (the “Website”). Please read these GTC carefully. You are under no obligation to use the Services if you do not agree or understand any portion of these Terms, nor should you use the Services unless you understand and agree to these Terms.

1. INTRODUCTORY PROVISIONS

1.1 These GTC govern your rights and obligations (“you”, “your” or the “Client”) in relation to the use of the Services provided by **Management Hub Swiss Trust GmbH**, with its registered office at Max-Högger-Strasse 6, 8048 Zürich, Switzerland, registered in the Swiss Commercial Register (“we”, “our”, or the “Supplier”).

1.2 By registering on the Website or, where registration is not required, not later than by your first use of the Services, you are entering into a contract with the Provider, the subject of which is the provision of the Services of your choice. The GTC form an integral part of such a contract and, by executing the contract with the Provider, you express your agreement to these GTC.

1.3 The Services are only intended for persons over the age of 18 residing in the country for which the Services are available. By registering on the Website, you confirm that you are over 18 years of age. If you are under 18 years of age, you may not use the Services. You undertake to access the Services solely from one of the countries for which the Services are available.

1.4 The Provider shall not provide Services to a Customer that: (i) is of nationality or is residing in Restricted Jurisdictions; (ii) is established, incorporated, or has a registered office in Restricted Jurisdictions; (iii) is subject to the relevant international sanctions; or (iv) has a criminal record related to financial crime or terrorism. Restricted Jurisdictions means countries determined as such by the Provider and published on the Website. The Provider reserves the right to refuse, restrict, or terminate the provision of any Services to Customers as per this Clause.

1.5 Such Customers are prohibited from using the Services, which also includes the use of the Client Section. The Services consist of the provision of educational tools for simulated foreign exchange trading on the FOREX market or simulated trading with other instruments on other financial markets, provision of analytical tools, training and educational materials, access to the Client Section, and other ancillary services, particularly through the Client Section or by the provision of access to applications provided by the Provider or third parties. Financial market information is used in the simulated trading; however, you acknowledge that any trading that you perform through the Services is not real, but solely for educational and evaluation purposes.

You also acknowledge that the funds provided to you for demo trading are fictitious and that you have no right to possess those fictitious funds beyond the scope of their use within the Services. In particular, they may not be used for any actual trading, and you are not entitled to the payment of those funds. Unless expressly agreed otherwise, you will not be paid any remuneration or profits based on the results of your simulated trading, nor will you be required to pay any losses.

1.6 NONE OF THE SERVICES PROVIDED TO YOU BY THE PROVIDER CAN BE CONSIDERED INVESTMENT SERVICES OR FINANCIAL ADVICE, IN ACCORDANCE WITH APPLICABLE LAWS. THE PROVIDER DOES NOT GIVE OR PROVIDE TO YOU ANY GUIDANCE, INSTRUCTIONS, OR INFORMATION ABOUT HOW OR IN WHICH MANNER YOU SHOULD PERFORM TRANSACTIONS WHEN USING THE SERVICES OR OTHERWISE, OR ANY OTHER SIMILAR INFORMATION ABOUT THE INVESTMENT TOOLS TRADED, NOR DOES THE PROVIDER ACCEPT ANY SUCH GUIDANCE, INSTRUCTIONS, OR INFORMATION FROM YOU. NONE OF THE SERVICES CONSTITUTE INVESTMENT ADVICE OR RECOMMENDATIONS. NO EMPLOYEES, STAFF, OR REPRESENTATIVES OF THE PROVIDER ARE AUTHORIZED TO PROVIDE INVESTMENT ADVICE OR RECOMMENDATIONS. SHOULD ANY INFORMATION OR STATEMENT OF ANY EMPLOYEE, STAFF, OR REPRESENTATIVES OF THE PROVIDER BE INTERPRETED AS INVESTMENT ADVICE OR RECOMMENDATIONS, THE PROVIDER EXPLICITLY DISCLAIMS THAT THE SAME IS INVESTMENT ADVICE OR RECOMMENDATIONS AND SHALL NOT BE RESPONSIBLE FOR THEM.

1.7 Your personal data is processed in accordance with the Privacy Policy.

1.8 The meaning of the definitions, expressions, and abbreviations used in these GTC can be found in Clause 12.

1.9 The trading simulations provided are for educational purposes only. They are not intended to serve as financial advice or a recommendation to engage in any specific trading activity. Participants in the trading simulation acknowledge and understand that the trades executed within the simulation are not real and do not involve actual financial transactions. Any gains or losses experienced within the simulation are purely hypothetical and should not be interpreted as indicative of future results in real trading environments. The Provider does not assume any responsibility or liability for the actions taken by participants based on the information or strategies learned through the simulation. Participants are solely responsible for their own trading decisions and outcomes.

2. SERVICES AND THEIR ORDER

2.1 You can order the Services through the Website by completing the appropriate registration or order form. After registration, we will email you the login details for the Client Section and allow you to access them.

2.2 The Services include, among other things, simulated trading programs, educational tools, and analytical tools. These programs may differ in the scope of Services provided.

2.3 All data that you provide to us through the registration or order form, the Client Section, or otherwise must be complete, true, and up to date. You must immediately notify us of any change in your data or update the data in your Client Section. The Customer is responsible for ensuring the accuracy of the provided data; the Provider is not obligated to verify the data.

2.4 If you provide an identification number, tax registration number, or similar information in the registration or order form or in the Client Section, or if you state that you are a legal entity, you will be considered an entrepreneur (trader) for the purposes of these GTC and when using the Services. Provisions of these GTC or applicable law granting rights to consumers will not apply to you.

2.5 The fee for the Services varies depending on the selected program or package. More detailed information on individual options and fees for those options is provided on our Website.

The final fee will be determined based on the option you select when completing the order form. The Provider reserves the right to offer Services under individually agreed conditions. Individual discounts and benefits may not be combined unless expressly stipulated otherwise.

2.6 The fee is paid for allowing access to the Services. The Customer is not entitled to a refund of the fee under any circumstances, such as if the Customer cancels the account, fails to complete the program, violates these GTC, or does not meet the program’s conditions.

2.7 If the Customer lodges an unjustifiable complaint regarding the paid fee or disputes the fee with their bank or payment provider, the Provider is entitled to suspend the provision of Services and refuse any future provision of Services.

2.8 Your selection of a specific Service package is final and cannot be changed after confirmation.

2.9 The Provider reserves the right to unilaterally change the fees and parameters of the Services at any time, including the parameters for their successful completion. The change does not affect the Services purchased before the change is notified.

2.10 Any data entered in the order form can be checked, corrected, and amended until the binding order of the Services. The order of the Services of your choice is made by submitting the order form. The Provider will immediately confirm the receipt of your order to your e-mail address. In the case of programs requiring payment before activation, the order is completed upon the payment of the fee for the selected option, whereby the contract between you and the Provider is executed. The contract is concluded in English. We archive the contract in electronic form and do not allow access to it.

2.11 You acknowledge that in order to use our Services, you must obtain the appropriate technical equipment and software, including third-party software (e.g., software for the use of trading simulators), at your own risk and expense. The Website is accessible from the most commonly used web browsers. The internet access, purchase of equipment, and purchase of the web browser and its updates are at your own risk and expense. The Provider does not warrant or guarantee that the Services will be compatible with any specific equipment or software. The Provider does not charge any additional fees for the internet connection.

2.12 You acknowledge that the operators of third-party tools or simulators are persons or entities different from the Provider and that their own terms and conditions and privacy policies will apply when you use their services and products. Before sending an order form, you are obligated to read those terms and conditions and privacy policies.

2.13 If the Customer places an unusually large number of orders for the Services within an unreasonably short period of time, the Provider may notify the Customer through the Client Section as a protective precaution to mitigate potentially harmful behavior of the Customer. If such unreasonable behavior continues after such notice, we reserve the right to suspend any further orders of the Services by the Customer.

If we identify that the unusual behavior as per this paragraph relates to the Customer’s involvement in Forbidden Practices, we may take respective actions as outlined in Section 5 of this GTC. The Provider reserves the right to determine, at its own discretion, the nature of the behavior described above and reasonable boundaries for such determination.

3. PAYMENT TERMS

3.1 The amounts of fees for the available Services are displayed in Swiss Francs (CHF). The fee can also be paid in other currencies listed on the Website. If you select any other currency than CHF, the amount of the fee for the selected option will be converted by our rates and automatically displayed in your chosen currency so you know how much you are paying before confirming the order. The Customer acknowledges that if the payment is made in a currency other than the one the Customer has chosen on the Website, the amount will be converted according to the current exchange rates valid at the time of payment.

3.2 Fees are inclusive of all taxes unless stated otherwise. If the Customer is an entrepreneur, they are obliged to fulfill all tax obligations in connection with the use of our Services in accordance with applicable laws.

3.3 You can pay the fee for the selected option by a payment card, via a bank transfer, or using other means of payment that the Provider currently offers on the Website.

3.4 In the event of payment by a payment card or via any other express payment method, the payment shall be made immediately. If you select a bank transfer for payment, we will subsequently send you a proforma invoice in electronic form with the amount of the fee for the selected option. You undertake to pay the amount within the period specified in the proforma invoice. 

The fee is considered paid when its full amount is credited to the Provider’s account. If you do not pay the amount on time, the Provider is entitled to cancel your order. The Customer bears all fees charged by their selected payment service provider (according to the valid price list of the payment service provider) in connection with the transaction and is obliged to ensure that the respective fee for the selected option is paid in full.

4. CLIENT SECTION

4.1 Only one Client Section is permitted per Customer, and all of the Customer’s Services must be maintained in the Client Section.

4.2 Access to the Client Section is protected by login data, which the Customer may not make available or share with any third party. If the Customer has registered as a legal entity, they may allow the use of the Services through the Customer’s Client Section to authorized employees and representatives. The Customer is responsible for all activities that are performed through the Customer’s Client Section. 

The Provider bears no responsibility, and the Customer is not entitled to any compensation, for any misuse of the Client Section or any part of the Services resulting from the Customer’s actions or negligence.

4.3 The Customer acknowledges that the Services may not be available around the clock, particularly with respect to maintenance, upgrades, or other reasons. The Provider bears no responsibility, and the Customer is not entitled to any compensation for the unavailability of the Client Section or for any damage or loss of data or content uploaded, transferred, or saved through the Client Section.

4.4 The Customer may at any time request the cancellation of the Client Section by sending an e-mail to info@traderace.com. Sending a request for the cancellation of the Client Section is considered as a request for termination of the contract by the Customer, with the Customer no longer entitled to use the Services, including the Client Section.

The Provider will immediately confirm receipt of the request via e-mail, whereby the contractual relationship between the Customer and the Provider will be terminated. In such a case, the Customer is not entitled to any refund of fees already paid or costs otherwise incurred.

5. SIMULATED TRADING PROGRAMS AND VERIFICATION

5.1 After payment for the selected simulated trading program, the Customer will receive relevant login credentials to access the trading platform, sent to the email address provided during registration or in the Client Section. Upon opening the first demo trade on the trading platform, the Customer explicitly requests the Provider to provide complete Services. By initiating the first demo trade, the Customer, as a consumer, waives their withdrawal rights within the withdrawal period specified in Clause 12.

If the Customer does not activate the trading program by opening the first demo trade within 30 calendar days of receiving the login credentials, their access to the program will be suspended. Access renewal can be requested via the Client Section or by emailing info@traderace.com within 6 months of the initial suspension. Otherwise, the Services will be terminated without refund eligibility.

5.2 To successfully complete the simulated trading program, the Customer must fulfill all of the following parameters simultaneously:

   – Open at least one demo trade on at least four different calendar days.

   – Ensure that losses on any single calendar day during the program do not exceed the permissible percentage of the initial simulated capital as specified on the Website.

   – Ensure that cumulative losses across all trades do not exceed the permissible percentage of the initial simulated capital as specified on the Website.

   – Achieve a total profit on all closed trades amounting to the percentage of the initial simulated capital as specified on the Website.

Detailed explanations of these parameters are available on the Website.

5.3 If the Customer successfully meets all the conditions of the simulated trading program as specified in Clause 5.2 and complies with these GTC, the Provider will evaluate the program as successful. Subsequently, the Provider will grant the Customer access to the next phase (if applicable) or notify them of the results via email or the Client Section.

5.4 If the Customer does not fulfill the specified conditions or violates the GTC during the program, the evaluation will be deemed unsuccessful. In such cases, the Customer will not proceed to the next phase and will not receive a refund of fees already paid.

6. PERSONAL DATA AND PRIVACY

6.1 The Provider processes the Customer’s personal data in accordance with the Privacy Policy, available on the Website. By using the Services, the Customer consents to the processing of their personal data as outlined in the Privacy Policy.

6.2 The Provider may share personal data with third parties involved in the provision of Services, such as payment processors or trading platform operators, subject to appropriate safeguards and only to the extent necessary for the fulfillment of the Services.

7. COMMUNICATION

7.1 All communication related to the Services will primarily take place through the Client Section or the email address provided during registration. 

7.2 The Provider’s contact email is info@traderace.com, and its registered office is located at Max-Högger-Strasse 6, 8048 Zürich, Switzerland.

8. LIABILITY

8.1 The Provider disclaims all liability for losses or damages resulting from the use of the Services, which are provided solely for educational and evaluation purposes. Simulated trading results are hypothetical and not indicative of real-world performance.

8.2 The Provider is not responsible for interruptions in the availability of the Services due to technical issues, maintenance, or external factors beyond its control.

8.3 The Customer is solely responsible for ensuring the confidentiality of their login credentials and for all activities conducted under their account.

9. DURATION AND TERMINATION

9.1 The contract between the Provider and the Customer remains in effect until terminated by either party in accordance with these GTC. 

9.2 The contract will automatically terminate if the Customer does not initiate or participate in the Services for 30 consecutive days.

9.3 Either party may terminate the contract without cause by providing written notice via email at least 7 days in advance. Termination by the Customer results in the immediate cessation of access to the Services without refund of fees already paid.

9.4 The Provider reserves the right to terminate the contract immediately if the Customer violates these GTC or engages in prohibited behavior, such as fraudulent activities or misuse of the Services.

10. GOVERNING LAW AND DISPUTES

10.1 These GTC and any disputes arising from them are governed by the laws of Switzerland.

10.2 Any disputes shall be resolved by the competent courts of Zurich, Switzerland.

11. FINAL PROVISIONS

11.1 These GTC constitute the entire agreement between the Provider and the Customer, superseding any prior agreements or understandings.

11.2 If any provision of these GTC is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

11.3 The Provider reserves the right to amend these GTC at any time. Updates will be posted on the Website, and continued use of the Services constitutes acceptance of the revised GTC.

12. DEFINITIONS, EXPRESSIONS, AND ABBREVIATIONS USED

12.1 For the purposes of these GTC, the following terms have the meanings assigned to them:

   – “Client Section” refers to the user interface located on the Website where the Customer can manage their account and access Services.

   – “Customer” refers to the individual or entity using the Services.

   – “Provider” refers to Management Hub Swiss Trust GmbH.

   – “Services” refers to the offerings provided by the Provider, including simulated trading programs, educational tools, and analytical tools.

   – “Website” refers to the official website of the Provider, www.traderace.com.

12.2 “Initial capital” refers to the fictitious amount chosen by the Customer when selecting a simulated trading program, used solely for demo trading purposes.